Water System

We have created multiple pages to help you find the information you are looking for: 

General Water Situation

With the pretreatment plant and good runoff from the springs, our water restrictions initially allow the watering of turf three times a week for all households and businesses. This year restrictions will be reevaluated each week. There is a possibility that restrictions will change throughout the summer, especially as the temperature increases and flows decrease from the springs.

Our current restrictions can be found at www.rawlinswy.gov/waterrules

All city facilities which are supplied by treated water, including all parks and the cemetery, will be restricted to the equivalent volume of two days per week. This volume of watering will happen throughout the week and overnight to spread out the work and the water use. Parks will also be prepared to reduce their water use at any time to help provide additional water to residents. Our Parks Division takes extra care of our green spaces, such as aerating and fertilizing, which helps the water to be used as wisely as possible and the grass to stay healthy on reduced water.

According to resources provided by the University of Wyoming Extension Office, watering of turf grass should ideally occur in two to three irrigations per week. Enough water should be provided so that the water can soak deep into the ground. Shallow, frequent irrigations will encourage shallow root growth and weaken lawn health. The Extension Office has many resources to offer scientific advice on lawn health, landscape design, and more.  The Extension Office also offers one-on-one consulting. Please call 307-328-2642.

Our water situation will continue to improve as more and more infrastructure is repaired over the next few years. In the summer, water use increases to 3 to 6 million gallons of water per day because of outdoor watering. 

Map of Water System


What if the tanks get low? 

If the water tanks reach the point where they are even close to being drained, which could lead to water loss in our community and a boil water advisory, we declare Limited Water Use. This is our method to ask the community to pull back on all water use as much as possible to allow the tanks to refill. 

Under limited water use, the restrictions are: 

  • Short showers as necessary
  • Maximum 1 load of laundry per day per family, only necessary items
  • Washing dishes with the minimum amount of water, dishwasher only when full 
  • Seasonal Notes: 
    • No outdoor irrigation.
    • If you cannot keep pipes warm, leave a slow water drip during freezing events. Burst pipes often waste more water. 

If Limited Water Use is declared, we will notify the public: on our website news flash (subscribe for email or texts at rawlinswy.gov/notifyme under "City of Rawlins News", though AlertSense (subscribe at www.rawlinswy.gov/AlertSense), on Facebook at City of Rawlins Government, through our Utility Bill payment software for all users with an email, through flyers in high-traffic locations and businesses, and on mobile electronic signs throughout the community. 

What if I need more clarification?

Since our staff generally, and one Community Relations/PIO, spend a lot of time thinking about water, it can be hard for us to understand what information we are missing. If you have additional questions you would like to see addressed on our website, or one-on-one, please reach out to crelations@rawlinswy.gov or 307-328-4500 ext. 1022. 

What is being done? 

The City of Rawlins has been working diligently this winter on our water infrastructure, including allocating over $2 million in repairs to our water infrastructure this year alone and applying for over $11 million in grants. We are also actively pursuing grants and loans for our major water infrastructure improvements which will exceed $20 million.  

We are also working on a plan to bring the river water into the cemetery in the future, and potentially parks and sports fields so that our potable water is not needed for those locations. Rochelle Ranch Golf Course is watered using raw river water and does not affect our potable water supply. 

For the latest details, please visit Water News Updates 

What about our required fire hydrant flow testing? 

In an effort to conserve water during our city-wide restriction, the Rawlins Fire Department only flow-tested 15 out of the 130 fire hydrants required for annual testing. The other 115 were inspected for any maintenance discrepancies, paint issues, and proper operation of hardware. Those 15 hydrants are the minimum number the Insurance Services Office (ISO) requires data on to ensure service testing is being accomplished. Please contact Fire Chief Blain Schumacher at (307) 328-4596 for additional information.

How does funding work for water infrastructure repairs?

Our water system is an enterprise fund, which means it runs as an independent business and must be self-sufficient by law. General funding, such as sales tax, cannot be used for our water system. 

What is the status of the pre-treatment plant, which will allow us to use more river water? 

The pretreatment plant is working in May 2023. For up-to-date information, please visit Water News Updates

Want to find your current water usage? 

Login to your account at https://www.xpressbillpay.com If you do not have an account, one can be created by clicking sign up. You will need to create an account and have your water bill with your account number. 

Once logged in, you can see the total usage in hundreds of gallons due to our software functionality. Add two zeros to total usage for the total number of gallons used in the current month.Water Useage Example